Why are we asking for additional information about your transactions?

Financial institutions are obliged to monitor every operation and ensure that no suspicious payments are made (e.g. payments that have signs of potential money laundering elements). Notably, there are no exceptions - all clients and operations fall under the monitoring process.

When monitoring transactions, we assess whether the transactions have elements of suspicious activities or are specific to the customer. If discrepancies are found, we ask you to clarify the information and provide additional documentation. It is therefore very important to provide relevant information or update your previously provided information correctly and in a timely manner. Having up-to-date data helps to ensure the security of accounts and to prevent potentially illegal or suspicious activities.